Transform Customer Self-Service With Intelligent Kiosk Experiences

Vrya Kiosk, powered by Sophia AI, delivers conversational, personalized self-service that customers actually love - reducing wait times while boosting engagement, satisfaction, and sales.

Sophia AI enables natural, conversational interactions that feel human and intuitive

Intelligent personalization delivers relevant recommendations and tailored experiences

Seamless integration with loyalty, inventory, and POS systems for complete functionality

See Kiosk Demo

Traditional Self-Service Frustrates Customers and Limits Sales

Clunky Interfaces

Complex navigation and confusing menus drive customers away from self-service options

Generic Experience

One-size-fits-all kiosks fail to provide personalized service customers expect

Limited Functionality

Basic kiosks only handle simple tasks, requiring staff intervention for complex needs

Poor Integration

Disconnected systems prevent seamless loyalty, inventory, and purchase experiences

One Kiosk. Infinite Intelligence. Perfect Service.

Vrya Kiosk transforms self-service from frustrating necessity to delightful experience. Powered by Sophia AI, every interaction is conversational, personalized, and intelligent—making customers feel heard, understood, and valued.

Engage

Natural conversation starts the moment customers approach

Understand

Sophia AI learns customer intent to optimize journey to customer goal

Recommend

Intelligent suggestions based on customer profile and behavior

Complete

Seamless transactions with loyalty integration and receipt options

Sophia AI-Powered Capabilities That Revolutionize Self-Service

Conversational Interface

Natural language interaction that feels like talking to a knowledgeable store associate

Reduce customer confusion by and increase self-service adoption

Intelligent Product Discovery

AI-powered product recommendations based on customer preferences and purchase history

Boost average transaction value through personalized suggestions

Seamless Loyalty Integration

Instant loyalty account access, point redemption, and personalized reward recommendations

Increase loyalty engagement and improve customer retention

Real-Time Inventory Intelligence

Live inventory checking with alternative product suggestions and store location availability

Reduce lost sales through intelligent inventory management

Multi-Language Support

Sophia AI communicates in multiple languages with cultural context understanding

Serve diverse customer base with 95% language accuracy and cultural sensitivity

Omnichannel Order Management

Handle click & collect, special orders, and cross-channel transactions seamlessly

Process 90% of customer requests without requiring staff intervention

Sophia AI: The Brain Behind Breakthrough Customer Experiences

Natural Language Processing

Understands customer intent, context, and nuance for human-like conversations

Handles complex requests, follow-up questions, and conversational flow naturally

Personalization Engine

Learns customer preferences and adapts recommendations in real-time

Delivers individualized experiences that feel tailored and relevant

Contextual Intelligence

Considers location, time, weather, seasonality, and customer history for smart suggestions

Provides contextually relevant information and recommendations automatically

Continuous Learning

Improves responses and recommendations based on customer interactions and feedback

Gets smarter over time, delivering increasingly better customer experiences

Complete Self-Service Experience Arsenal

Product & Service Discovery

Help customers find exactly what they need with intelligent search and recommendations

Product catalog browsing, specification lookup, availability checking, alternative suggestions, comparison tools

Customer Account Management

Empower customers to manage their relationship with your brand independently

Loyalty account access, point balance/redemption, order history, preference updates, promotional offers

Transaction & Support Hub

Complete customer requests from start to finish without staff intervention

Order placement, click & collect pickup, returns processing, gift card purchases, customer feedback

Measurable Impact on Customer Experience and Operations

Higher Self-Service Adoption

Conversational interface makes kiosks actually enjoyable to use

Larger Transaction Values

AI recommendations increase basket size through personalization

Reduced Wait Times

Customers complete requests independently without staff assistance

Better Loyalty Engagement

Seamless integration drives program participation

Fewer Lost Sales

Real-time inventory intelligence prevents missed opportunities

See How Retailers Transform Customer Self-Service

Retailer

25 Store Pilot Program

Challenge

Customers avoided self-service due to complexity, creating long lines and missed sales opportunities during peak hours

Solution

Vrya Kiosk powered by Sophia AI with conversational interface and personalized recommendations

250%

increase in self-service usage

40%

improvement in customer satisfaction scores

30%

reduction in staff-assisted transactions during peak times

Our customers actually seek out the Vrya Kiosks now. They love the personalized service and how easy it is to get exactly what they need.